Login Policy

Introduction :-

This Login Policy outlines the authentication and verification processes for accessing services related to mobile recharge and PAN card processing on Get Pan India, ensuring secure user access and preventing unauthorized access.

Scope :-

Applies to all users accessing the platform for mobile recharge and PAN card processing services.

Login Process :-

Users must log in using their registered mobile number and password, with the mobile number verified during registration and updated as necessary.

OTP Verification :-

After entering credentials, users receive a One-Time Password (OTP) sent to their registered WhatsApp number and email, valid for 5 minutes, usable once, with a maximum of 3 requests per login attempt.

Security Measures :-

Passwords must include letters, numbers, and special characters; OTPs are randomly generated and encrypted; accounts are locked after 5 consecutive failed login attempts.

Password Reset :-

If you forget your password, visit the "Forgot Password" page. Enter your registered username (Registered number which should also have WhatsApp) and click "Send Password" to receive a temporary 6-digit password. Use this temporary password to log in and then set a new password for your account.

We prioritize your security. The temporary password is sent securely via email and WhatsApp. It is valid until you set a new password. Ensure your email and WhatsApp accounts are secure to prevent unauthorized access.

User Responsibility :-

Users must maintain password confidentiality and report suspicious login attempts to support@getpanindia.in.

Compliance :-

Non-compliance may result in account suspension or termination; unauthorized access attempts are subject to legal action.

Policy Updates :-

The policy may be revised for security or regulatory reasons, with users notified via email and website notifications.

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Create Account Policy

1. Account Information

Please provide accurate information during registration including:

• Full Name
• Father Name
• Date Of Birth
• Mobile Number
• Email Address
• Shop Name
• Aadhaar Number
• PAN Number
• Address
• Photo

False or misleading information may lead to suspension or termination of your account.

2. Data Privacy and Protection

We securely store and handle your personal and sensitive data as per our Privacy Policy. Your Aadhaar and PAN numbers are encrypted and protected.
We do not share your data without your consent except as legally required.

3. Account Security

You are responsible for keeping your login credentials confidential. Report any unauthorized access immediately.
We employ security measures, but you must also take care to secure your account.

4. Use of Account

Account use is strictly for lawful purposes. Fraud, spam, or illegal activity is prohibited.
Violation may result in suspension or termination without notice.

5. Verification

We may verify your Aadhaar and PAN documents during registration. Failure to verify may restrict access.

6. Account Deletion and Data Retention

You can request account deletion anytime. Data will be retained as per our Data Retention Policy and legal requirements.

7. Account Credentials and Notifications

Upon successful account creation, your login ID, password, and other important details will be sent to your registered Gmail ID and WhatsApp number for your reference and security.

8. Legal Compliance and Fraudulent Activity

If you provide false information or attempt fraud, strict legal action will be taken against you as per the laws of the Government of India.

Applicable Indian Penal Code (IPC) Sections:

• IPC Section 417 – Punishment for cheating: Up to 1 year of imprisonment and/or fine.
• IPC Section 420 – Cheating and dishonestly inducing delivery of property: Up to 7 years of imprisonment and fine.
• IPC Section 468 – Forgery for the purpose of cheating: Up to 7 years of imprisonment and fine.
• IPC Section 471 – Using a forged document as genuine: Punishable as if the document were forged.

All user data such as IP address, mobile number, email ID, and device details may be logged and shared with competent legal authorities if fraud or misuse is detected. Users are advised to provide only accurate and truthful information.

9. Changes to this Policy

We may update this policy occasionally. Continued use of the account means acceptance of updated terms.